Online Policy

At Stynch.com, we want you to fall in love with your purchase and wear it with pride and excitment! If you find though, you'd like to return your purchase, please note the following terms and conditions ;

Goods and Services

 

 

 

Supply of Goods

The statutory conditions require that:

  1. Goods must be of merchantable quality – they must meet a level of quality and performance that would be reasonable to expect, given their price and description. They should also be free from defects that were not obvious at the time of purchase.
  2. Goods must be fit for their intended purpose – they should be suitable for any particular purpose the buyer made to the seller.
  3. The goods must match the description given to the consumer, or the sample shown.
  4. A consumer must receive clear title to the goods – that is, the seller must be entitled to sell the goods.

 

The statutory warranties require that:

  1. The consumer will enjoy quiet possession of the goods.
  2. The goods are free from any charge or encumbrance not disclosed or know to the consumer.

 

REFUNDS

There are some circumstances where consumers are entitled to receive a full refund for goods that breach a statutory condition. The law aims to give consumers the opportunity to apply for a refund based on the following;

The statutory conditions are not met;

 

If you have experienced one or more of these conditions with your purchase you are entitled to a full refund on the paid price of the goods. This includes;

The refund will be returned to the consumer in the original form of payment provided at the time of purchase within 7 days of delivery of the parcel.

For goods to be refunded;

Consumers have 7 days to return the goods for refund to stynch.com.

Retuned goods for refund must be sent to:

contactus@stynch.com

For more information on refunds please contact our online team contactus@stynch.com or call +91-8860056001 Monday to Friday 10.30am – 5.30pm.


 

EXCHANGES

There are several circumstances when consumers are not entitled to a remedy from the seller as per the ACT.  Stynch.com reserve the right to refuse a refund or exchange on the basis that the consumer;

However if a buyer;

This includes;

An exchange may be granted, following the exchange requires listed below are met.  

We do not accept exchanges on sale items.  

We do not exchange on exchanges.  

Where an item being exchanged is no longer available due to stock, size or colour availablility,  the customer is required to choose another item on the Stynch.com website to the exact value of the exchaning item as we do not offer credit notes.  

Accessories and jewellery cannot be exchanged, unless they do not meet the original statutory conditions. In that case, either a full refund or exchange will be offered.

Stynch.com do not offer credits for online purchases.

For goods to be exchanged;

 The cost to return to goods for exchange is not covered by Stynch.com.

 Consumers have 30 days to return the goods for exchange to Stynch.com.   

 Exchanged goods for refund must be sent to:

 

Stynch.com

For more information on refunds please contact our online team contactus@stynch.com or call +91-8860056001 Monday to Friday 10.30am – 5.30pm.

 


 Disclamer: